ATTENTION: For urgent orders, check Printed Matter, INC. Our webshop mail ships every 2-3 weeks in order to batch orders for sustainable labor. We can't do this every day. We are not Amazon... Thank You 4 understanding!
We ship orders roughly bi-weekly; the first and third week of every month. Please plan accordingly! Unfortunately we do not have the ability to meet the expectation of amazon-speed order fulfillment. We are a small team trying to make this happen. We might make a mistake on your order. Please email us if this is the case. We will try to make it right. Thanks for understanding!
Due to the Covid-19 pandemic, shipping and email response times may be delayed. As a result of numerous factors, we are not able to make it to studio as often and have numerous other responsibilities and concerns to field. We are working through TXTbooks concerns as best as we can.
We ship via USPS Media Mail in the United States for bound publications, USPS First Class for posters and other non-bound materials. International shipping is slow and expensive, as you probably know. We ship via USPS then international affiliates handle once in destination country.
Zines are mailed in stay-flat mailers. Prints are mailed in stay-flats (letter) and mailer tubes (tabloid). Stickers are mailed in envelopes.
Unfortunately we cannot process returns. If you have problems or questions with your order, please do contact us; we want to make sure everyone feels satisfied with their orders.